About Us

A specialist leak detection company

Water Loss Solutions was set up in 2017 as a specialist leak detection company. David Hunt and Colin Macdonald are the owners; they already had a successful business operating in the insurance property restoration field called Paradigm Reinstatements, dealing predominantly with insurance claim property repairs.

David Hunt took a keen interest in leak detection and began to grow his knowledge as far back as 2008 when he first invested in acoustic listening equipment. He often tells the story of an early failed investigation in 2007….

“We (Paradigm) were asked by an insurer to locate a water leak under a lovely period house; this took us weeks to locate and was eventually found in the garden some distance away. We didn’t know any better and didn’t have the knowledge or equipment to help us at that time. It was a bit embarrassing; we had spent over £5,000 trying to find a leak under the house only to find it was outside. I realised there had to be a smarter way of doing this.”

At that time, leak detection or Trace & Access to use the industry term, was growing as a standard feature of insurance policies and the demand for these skills snowballed. As the years progressed and the skills improved, a decision was made to separate the leak detection work as a specialist service, and with that in 2017, Water Loss Solutions was born.

“Our whole reason for existing is to bring value by accurate identification, thereby saving our clients costs and disruption”

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Covering Scotland and the North of England

We are a small team of five staff, with an office in Cumbernauld, North Lanarkshire. Led by David Hunt, we have three engineers covering Scotland and the North of England and a further engineer covering the Midlands.

All our engineers started as qualified plumbers and have grown their skills and knowledge sufficiently to become expert leak detection engineers. We have invested heavily in the very best of equipment to ensure we can accurately locate even the smallest of leaks, our whole reason for existing is to bring value by accurate identification, thereby saving our clients costs and disruption.

“We have lost count of the number of successful jobs we have completed. It is several thousand; some are relatively easy domestic leaks from bathrooms, others are larger commercial jobs with underground pipes losing thousands of litres per minute.”

Highly recommend. Very professional, knowledgeable and highly skilled.

Highly recommend. Very professional, knowledgeable and highly skilled.
From start to finish a very good understanding of our needs. Found and repaired a mains leak under driveway. Very happy with complete service. Great guys.

Stuart C

(July 2020 - Google Review)

Water Loss Solutions
5
2020-08-28T10:25:42+01:00

Stuart C

(July 2020 - Google Review)

Highly recommend. Very professional, knowledgeable and highly skilled. From start to finish a very good understanding of our needs. Found and repaired a mains leak under driveway. Very happy with complete service. Great guys.

I would have no hesitation in recommending this company.

I cannot praise Nick enough for the work he did on my property.
His professionalism and attention to detail was excellent. I would have no hesitation in recommending this company.

Pam Gilroy

(June 2020 - Google Review)

Water Loss Solutions
5
2020-08-28T10:31:33+01:00

Pam Gilroy

(June 2020 - Google Review)

I cannot praise Nick enough for the work he did on my property. His professionalism and attention to detail was excellent. I would have no hesitation in recommending this company.

Friendly staff, reliable service and not too pricey either. Could not recommend them enough!

I had almost lost hope of sorting the damp problem in my guest room. Lots of failed attempts with various companies, lots of sleepless nights. After some research, I found Water Loss Solutions, made an appointment and after the engineer arrived, he identified and fixed the issue within an hour. Friendly staff, reliable service and not too pricey either. Could not recommend them enough!

Alice Watson

(March 2020 - Google Review)

Water Loss Solutions
5
2020-08-28T10:34:47+01:00

Alice Watson

(March 2020 - Google Review)

I had almost lost hope of sorting the damp problem in my guest room. Lots of failed attempts with various companies, lots of sleepless nights. After some research, I found Water Loss Solutions, made an appointment and after the engineer arrived, he identified and fixed the issue within an hour. Friendly staff, reliable service and not too pricey either. Could not recommend them enough!

I would not hesitate in recommending WLS.

Thanks to Lorraine in the office and Nick the Engineer who attended the property. Both very polite and very knowledgeable. The pinhole leak in the underfloor CH pipe was found by using Tracer Gas.

I would not hesitate in recommending WLS.

John Mclennan

(Sept 2019)

Water Loss Solutions
5
2020-08-28T10:38:25+01:00

John Mclennan

(Sept 2019)

Thanks to Lorraine in the office and Nick the Engineer who attended the property. Both very polite and very knowledgeable. The pinhole leak in the underfloor CH pipe was found by using Tracer Gas. I would not hesitate in recommending WLS.

Water loss solutions were out for less than two hours and located two separate leaks, amazing!!!

I had water loss solutions out to locate a leak in my flat as part of an insurance claim. They were the second company to attend after the first were here all day and unable to locate the leak. Water loss solutions were out for less than two hours and located two separate leaks, amazing!!! The staff member who attended was brilliant, very friendly and very knowledgeable. Would recommend to anyone. Thank you again water loss solutions, amazing job.

Stubble McCoil

(Sept 2019 - Google Review)

Water Loss Solutions
5
2020-08-28T10:39:53+01:00

Stubble McCoil

(Sept 2019 - Google Review)

I had water loss solutions out to locate a leak in my flat as part of an insurance claim. They were the second company to attend after the first were here all day and unable to locate the leak. Water loss solutions were out for less than two hours and located two separate leaks, amazing!!! The staff member who attended was brilliant, very friendly and very knowledgeable. Would recommend to anyone. Thank you again water loss solutions, amazing job.

From start to finish they made the process stress free

Could not fault the company in anyway, from start to finish they made the process stress free. The team who attended were amazing and really can't thank them enough. Would have no issue to recommend water loss to anyone.

Stuart Mitchell

(Sept 2019 - Google Review)

Water Loss Solutions
5
2020-08-28T10:41:55+01:00

Stuart Mitchell

(Sept 2019 - Google Review)

Could not fault the company in anyway, from start to finish they made the process stress free. The team who attended were amazing and really can't thank them enough. Would have no issue to recommend water loss to anyone.

A first class job and no complaints. Thanks again.

I am happy to say that the trace and access / repair was undertaken very professionally by the two technicians involved. A first class job and no complaints. Thanks again.

Patricia Wilson

(Aug 2019 - Google Review)

Water Loss Solutions
5
2020-08-28T10:43:14+01:00

Patricia Wilson

(Aug 2019 - Google Review)

I am happy to say that the trace and access / repair was undertaken very professionally by the two technicians involved. A first class job and no complaints. Thanks again.

Water Loss Solutions highly recommend

Water Loss Solutions highly recommend. Found a leak on my central heating system, new boiler was losing pressure every day it was a hard to find leak but engineer persevered and found it and fixed it no more drop in pressure. Not a lot of mess just the loss of one kitchen tile. Brill job.

Dianne Vasey

(5th March 2019)

Water Loss Solutions
5
2020-08-21T07:53:28+01:00

Dianne Vasey

(5th March 2019)

Water Loss Solutions highly recommend. Found a leak on my central heating system, new boiler was losing pressure every day it was a hard to find leak but engineer persevered and found it and fixed it no more drop in pressure. Not a lot of mess just the loss of one kitchen tile. Brill job.
5
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Water Loss Solutions