Water Loss Solutions was set up in 2017 as a specialist leak detection company. David Hunt and Colin Macdonald are the owners; they already had a successful business operating in the insurance property restoration field called Paradigm Reinstatements, dealing predominantly with insurance claim property repairs.
David Hunt took a keen interest in leak detection and began to grow his knowledge as far back as 2008 when he first invested in acoustic listening equipment. He often tells the story of an early failed investigation in 2007….
“We (Paradigm) were asked by an insurer to locate a water leak under a lovely period house; this took us weeks to locate and was eventually found in the garden some distance away. We didn’t know any better and didn’t have the knowledge or equipment to help us at that time. It was a bit embarrassing; we had spent over £5,000 trying to find a leak under the house only to find it was outside. I realised there had to be a smarter way of doing this.”
At that time, leak detection or Trace & Access to use the industry term, was growing as a standard feature of insurance policies and the demand for these skills snowballed. As the years progressed and the skills improved, a decision was made to separate the leak detection work as a specialist service, and with that in 2017, Water Loss Solutions was born.
Covering Scotland and the North of England
We are a small team of five staff, with an office in Cumbernauld, North Lanarkshire. Led by David Hunt, we have three engineers covering Scotland and the North of England and a further engineer covering the Midlands.
All our engineers started as qualified plumbers and have grown their skills and knowledge sufficiently to become expert leak detection engineers. We have invested heavily in the very best of equipment to ensure we can accurately locate even the smallest of leaks, our whole reason for existing is to bring value by accurate identification, thereby saving our clients costs and disruption.
We have lost count of the number of successful jobs we have completed. It is several thousand; some are relatively easy domestic leaks from bathrooms, others are larger commercial jobs with underground pipes losing thousands of litres per minute.
“Our whole reason for existing is to bring value by accurate identification, thereby saving our clients costs and disruption”