Water Leak Detection

As a water leak detection specialist, we embrace advances in technology to massively improve the accuracy of our investigations.  Continuously investing in the best of equipment and training our technicians to become experts in its use.

We have carried out thousands of leak detection jobs & projects across Scotland and England, ranging from straight forward internal domestic water leaks to complex commercial installations loosing thousands of litres a day. The size or nature of your water leak makes little difference to how we go about finding it, the principles are the same.

A combination of logical thinking, isolation techniques, experienced engineers and top-notch equipment all help. Once we find the position of your leak we’ll issue you with a report containing photos and sometimes video. You can present this to your insurance company if you are making a claim under the ‘Trace & Access’ section of your policy

It’s always our aim to find your leak and if possible, repair it with the minimum of damage and disruption.

Click below to find out more about our domestic and commercial leak detection services.

LEAK DETECTION EQUIPMENT

The success of any leak survey or repair project is often determined by the quality of detection equipment being used. We invest heavily in our equipment to ensure the highest chance of success in each job we’re involved in.

Utility Pipe
Locators

Ferret Leak
Locators

Acoustic
Correlators

Infrared
Cameras

Drainage CCTV
Camera

Borescope
Cameras

Tracer
Gas

Going the extra mile for customers

Help with Insurance Companies

Much of our work is carried out on behalf of clients who have insurance cover for ‘Trace & Access’.This cover will usually pay for water leak detection companies to locate your water leak.

Water Loss Solutions are very aware of the limitations and scope of Trace & Access cover and will advise and guide you through the process to try and make sure your claim is covered.

Upon completion we will provide you with a written report including photos and video which can be presented to your insurer to validate your claim.

We have completed thousands of insurance claim leak detection jobs and are happy to offer free telephone advice from the outset to assist with the claim process.

Frequently Asked Questions

Will you repair the pipe?

Our service is to locate the water leak. If our engineers can fix the problem quickly and easily with the parts they are carrying then they will, usually at no extra cost. If however, they need a specialist part or a second visit to do the repair we will quote you for the repair separately .

How can you be sure you will find my water leak?

We have carried thousands of leak detection jobs, our Google reviews are nearly always 5-stars. Before we consider attending your property we have a lengthy conversation with you and ask a number of relevant questions to ensure we understand the nature of the problem. We want our engineers to arrive with good prior knowledge and to have a high degree of confidence, we want to keep getting the 5-star reviews. We always find the problem, what we can’t be sure about is how quickly we can find it, which affects costs.

Once you locate the leak will you expose it?

We always strive to get to the physical pipe that is leaking. If this means cutting holes in floors or walls we will do our best to do so. We are happy to dig holes for external leaks, this is limited to soft ground and limited in-depth, usually no deeper than 750mm. If the ground has a hard covering, tarmac, concrete, pavers etc, then our engineers will talk to you about the best way forward given any time and cost limitations that may exist

Do I need to do anything before you arrive?

If we consider there are steps you can take in advance of our visit then we will have talked this through with you. Examples of this might be, some limited opening up work, isolation of certain pipes, locating the position of the shut of valves etc. However, if you are unable or are not confident to do this then you can leave it to us

Will you repair any damage caused in finding the leak?

We do our very best to be as least damaging and minimally invasive as possible. If we can do a complete repair within the time and cost restraints we will strive to do so. We cannot guarantee to repair any damage caused by our investigation. Insurance companies will usually undertake such repairs as part of a further claim. We are happy to quote for any such property repairs as a separate matter

Highly recommend. Very professional, knowledgeable and highly skilled.

Highly recommend. Very professional, knowledgeable and highly skilled.
From start to finish a very good understanding of our needs. Found and repaired a mains leak under driveway. Very happy with complete service. Great guys.

Stuart C

(July 2020 - Google Review)

Water Loss Solutions
5
2020-08-28T10:25:42+01:00

Stuart C

(July 2020 - Google Review)

Highly recommend. Very professional, knowledgeable and highly skilled. From start to finish a very good understanding of our needs. Found and repaired a mains leak under driveway. Very happy with complete service. Great guys.

I would have no hesitation in recommending this company.

I cannot praise Nick enough for the work he did on my property.
His professionalism and attention to detail was excellent. I would have no hesitation in recommending this company.

Pam Gilroy

(June 2020 - Google Review)

Water Loss Solutions
5
2020-08-28T10:31:33+01:00

Pam Gilroy

(June 2020 - Google Review)

I cannot praise Nick enough for the work he did on my property. His professionalism and attention to detail was excellent. I would have no hesitation in recommending this company.

Friendly staff, reliable service and not too pricey either. Could not recommend them enough!

I had almost lost hope of sorting the damp problem in my guest room. Lots of failed attempts with various companies, lots of sleepless nights. After some research, I found Water Loss Solutions, made an appointment and after the engineer arrived, he identified and fixed the issue within an hour. Friendly staff, reliable service and not too pricey either. Could not recommend them enough!

Alice Watson

(March 2020 - Google Review)

Water Loss Solutions
5
2020-08-28T10:34:47+01:00

Alice Watson

(March 2020 - Google Review)

I had almost lost hope of sorting the damp problem in my guest room. Lots of failed attempts with various companies, lots of sleepless nights. After some research, I found Water Loss Solutions, made an appointment and after the engineer arrived, he identified and fixed the issue within an hour. Friendly staff, reliable service and not too pricey either. Could not recommend them enough!

I would not hesitate in recommending WLS.

Thanks to Lorraine in the office and Nick the Engineer who attended the property. Both very polite and very knowledgeable. The pinhole leak in the underfloor CH pipe was found by using Tracer Gas.

I would not hesitate in recommending WLS.

John Mclennan

(Sept 2019)

Water Loss Solutions
5
2020-08-28T10:38:25+01:00

John Mclennan

(Sept 2019)

Thanks to Lorraine in the office and Nick the Engineer who attended the property. Both very polite and very knowledgeable. The pinhole leak in the underfloor CH pipe was found by using Tracer Gas. I would not hesitate in recommending WLS.

Water loss solutions were out for less than two hours and located two separate leaks, amazing!!!

I had water loss solutions out to locate a leak in my flat as part of an insurance claim. They were the second company to attend after the first were here all day and unable to locate the leak. Water loss solutions were out for less than two hours and located two separate leaks, amazing!!! The staff member who attended was brilliant, very friendly and very knowledgeable. Would recommend to anyone. Thank you again water loss solutions, amazing job.

Stubble McCoil

(Sept 2019 - Google Review)

Water Loss Solutions
5
2020-08-28T10:39:53+01:00

Stubble McCoil

(Sept 2019 - Google Review)

I had water loss solutions out to locate a leak in my flat as part of an insurance claim. They were the second company to attend after the first were here all day and unable to locate the leak. Water loss solutions were out for less than two hours and located two separate leaks, amazing!!! The staff member who attended was brilliant, very friendly and very knowledgeable. Would recommend to anyone. Thank you again water loss solutions, amazing job.

From start to finish they made the process stress free

Could not fault the company in anyway, from start to finish they made the process stress free. The team who attended were amazing and really can't thank them enough. Would have no issue to recommend water loss to anyone.

Stuart Mitchell

(Sept 2019 - Google Review)

Water Loss Solutions
5
2020-08-28T10:41:55+01:00

Stuart Mitchell

(Sept 2019 - Google Review)

Could not fault the company in anyway, from start to finish they made the process stress free. The team who attended were amazing and really can't thank them enough. Would have no issue to recommend water loss to anyone.

A first class job and no complaints. Thanks again.

I am happy to say that the trace and access / repair was undertaken very professionally by the two technicians involved. A first class job and no complaints. Thanks again.

Patricia Wilson

(Aug 2019 - Google Review)

Water Loss Solutions
5
2020-08-28T10:43:14+01:00

Patricia Wilson

(Aug 2019 - Google Review)

I am happy to say that the trace and access / repair was undertaken very professionally by the two technicians involved. A first class job and no complaints. Thanks again.

Water Loss Solutions highly recommend

Water Loss Solutions highly recommend. Found a leak on my central heating system, new boiler was losing pressure every day it was a hard to find leak but engineer persevered and found it and fixed it no more drop in pressure. Not a lot of mess just the loss of one kitchen tile. Brill job.

Dianne Vasey

(5th March 2019)

Water Loss Solutions
5
2020-08-21T07:53:28+01:00

Dianne Vasey

(5th March 2019)

Water Loss Solutions highly recommend. Found a leak on my central heating system, new boiler was losing pressure every day it was a hard to find leak but engineer persevered and found it and fixed it no more drop in pressure. Not a lot of mess just the loss of one kitchen tile. Brill job.
5
8
Water Loss Solutions